BRand Associations:
Brand associations are defined as “anything
linked in memory to a brand” (Aaker, 1991,
p. 109), such as product attributes (Yoo et al.,
2000), brand name (Zinkhan&Prenshaw, 1994),
and relative price (Aaker, 1996). Keller (1993)
discussed this construct under brand image and
classifies these associations into three major categories:
attributes, benefits, and attitudes. According
toKeller (1993), “customer-based brand
equity occurs when the consumer is aware of
the brand and holds some favorable, strong, and
unique brand associations in memory” (p. 17).
In the customer-based brand equity model of
Netemeyer et al. (2004), brand uniqueness is
taken as a “primary” brand equity dimension,
whereas brand awareness, familiarity, popularity,
organizational associations, and brand image
consistency are taken as “related” brand equity
dimensions.